Please contact us by phone.
TEL 089-977-9500
Items are kept for approximately three months.
*Opened food and beverages will be disposed of the same day.
Providing the following information will help us confirm details more smoothly.
- Name
- Stay dates (and room number, if you remember it)
- Details of the lost item (as specific as possible)
- Contact information
*We can only ship lost items within Japan.
